Public Sector GovTech PracticeHealth & Human Services and DWS
Modernizing legacy social welfare infrastructure without disrupting citizens.
State agencies run vital safety-net programs on aging mainframes while facing federal error audits and caseworker turnover. We deliver modular, strangler-fig modernizations for SNAP, TANF, Medicaid, child welfare (CCWIS) and unemployment insurance (DWS).
Target program modernization frameworks
Tailored engineering for federal and state mandates.
Choose a program to see where legacy systems struggle and how we modernize them.
Supplemental Nutrition Assistance Program
Legacy bottlenecks
- Manual income and deduction calculations that drive federal error rates
- Backlogged interview and certification deadlines
- Paper verification lost between offices
PATHWIN strangler-fig approach
An automated rules engine aligned to USDA FNS guidance, real-time income verification and mobile document upload, so applications move without waiting on paper.
Integrates with
- State mainframe batch jobs
- Income verification services
- Citizen mobile portal
Federal mandates aligned
Temporary Assistance for Needy Families
Legacy bottlenecks
- Lifetime-limit tracking across moves between states
- Scattered work participation rate data for audits
- Heavy manual tracking of childcare and transport support
PATHWIN strangler-fig approach
Configurable case management with automatic time-limit ledgers, interstate benefit matching and a self-service activity tracker for participants.
Integrates with
- Interstate data exchange (PARIS)
- Event-driven notifications
- Secure citizen sign-in
Federal mandates aligned
Medicaid & Children’s Health Insurance Program
Legacy bottlenecks
- Renewal backlogs and procedural disenrollments
- MAGI and non-MAGI rules drifting apart
- Slow coordination with the Federal Data Services Hub
PATHWIN strangler-fig approach
An ex parte renewal engine that checks state wage, tax and vital records first, so eligible people stay covered without extra paperwork and every decision stays auditable.
Integrates with
- Federal Data Services Hub
- FHIR / HL7 health records
- MITA-aligned services
Federal mandates aligned
Comprehensive Child Welfare Information System
Legacy bottlenecks
- Caseworkers tied to desks instead of in the field with children
- Court, school and placement records in separate systems
- Safety assessments not shared across jurisdictions
PATHWIN strangler-fig approach
A mobile, offline-ready field app with voice dictation, secure photo capture and two-way sync to the state CCWIS, plus safety prompts at the point of visit.
Integrates with
- Offline-to-cloud sync
- State court system APIs
- SACWIS-to-CCWIS adapters
Federal mandates aligned
Department of Workforce Services · Unemployment Insurance
Legacy bottlenecks
- Claim surges overwhelming decades-old COBOL systems
- Identity theft and imposter claims
- Slow employer wage verification disputes
PATHWIN strangler-fig approach
An auto-scaling claim intake portal with layered identity proofing, an employer wage protest workflow and real-time fraud screening.
Integrates with
- Login.gov / ID.me identity proofing
- National Directory of New Hires
- SUTA data exchange
Federal mandates aligned
Interactive architecture simulator
Compare real-time eligibility: mainframe batch vs. PATHWIN gateway.
An illustrative Medicaid renewal with an automated wage check, for a household of three.
Choose a mode and run the scenario.
Platform integration & extensions
Deep expertise with Merative Cúram and state legacy platforms.
We don’t ask states to throw away years of prior software investment. We build modern citizen engagement layers, accessible mobile portals and real-time APIs around existing Cúram and mainframe deployments.
- Cúram workflow accelerators and custom enhancements
- Offline sync for field caseworkers
- Zero-downtime two-way sync with state data warehouses
Federal standards we design around
Annona Eligibility Cloud
Explainable eligibility for Health and Human Services agencies. Policy lives as readable rules, not buried code, so every decision can be explained to the applicant, the caseworker and the auditor.
- Policy-as-code rules engine
- Citizen, caseworker and auditor portals
- Tamper-evident decision ledger
- AI that assists but never decides
Preparing a state modernization procurement?
Share your RFP, RFI or program goals. A public sector lead will respond with a clear read on scope and approach.